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Update: Removing the Unique Tracking Number from Subject Line of Microsoft CRM E-Mail | |
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| Time: 00:29 EST/05:29 GMT | News Source: ActiveWin.com | Posted By: Robert Stein | ||
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This update addresses the E-mail tracking feature of the Microsoft Business Solutions CRM v1.0 product. This feature provides the ability to track e-mail correspondence by including a unique tracking number that appears on the subject line of messages composed from within the Microsoft CRM system. When this update is applied to a Microsoft CRM implementation, the administrator will have the ability to turn on or off the e-mail tracking feature. If the e-mail tracking is turned off, the Microsoft CRM system will no longer generate the unique tracking number. In addition, this results in the loss of the Microsoft CRM system's ability to automatically track incoming e-mail. |
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Read Only Comments Return to News |
Displaying Comments 1 through 4 of 4 |
This is an archived static copy of ActiveWin.com. |
| #1 By 20 (24.173.210.58) at Tuesday, December 02, 2003 09:49:06 AM |
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If you're so smart, then how do you track emails like that?
- Put tracking ID in the headers? Nope. Some email clients or spam filters will block or remove those. - Put tracking ID in the body? Nope. Spam filters block that as much as the subject line. - Put tracking ID in the reply-to address after a "." as per the SMTP standard? Nope. Very few SMTP servers and even fewer mail clients support that. |
| #2 By 135 (209.180.28.6) at Tuesday, December 02, 2003 04:42:21 PM |
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I use a CRM app I built years ago on my Commodore VIC-20. No email, no problems!
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| #3 By 18033 (211.26.193.94) at Tuesday, December 02, 2003 06:42:34 PM |
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This post was edited by shed2069 on Tuesday, December 02, 2003 at 18:43. |
| #4 By 18033 (211.26.193.94) at Tuesday, December 02, 2003 06:43:04 PM |
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#2, How about embedding a web bug in an HTML mail........uses next to no bandwidth.
Works for most users with net access...... :-) Or within a company the bug could be placed on an intranet server. |
