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Microsoft Expands Commitment to Customer Satisfaction With Enhanced Support Life-Cycle Policy for Business and Developer Products

Time: 00:00 EST/05:00 GMT | News Source: Microsoft Press Release | Posted By: Jonathan Tigner

Today at Microsoft® Tech•Ed 2004, Microsoft Corporate Vice President of Server and Tools Marketing Andrew Lees announced to attendees the June 1 launch of an expanded and enhanced product support life-cycle policy. The updated policy will provide customers with a minimum total of 10 years of mainstream and extended support for business and developer products. In addition to the expanded time frame, the updated policy provides customers with increased support for IT infrastructure security assistance. Customers requested support from Microsoft that is predictable, expanded and mirrors their changing needs for IT infrastructure management. With this announcement, Microsoft delivers the predictable support customers need to successfully do more with less.