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PCs out sick more than users

Time: 09:25 EST/14:25 GMT | News Source: ZDNet | Posted By: Brian Kvalheim

The average UK PC is rendered unusable for the equivalent of around nine working days every year because the owner is cleaning up spam or fighting viruses. This is two days a year more than the average UK worker takes off as sick leave, according to Yahoo. A survey of 2,500 UK e-mail users found that 70 percent of users had been infected by a virus in the past year and 42 percent say they found it less stressful fighting their way through rush-hour traffic than finding legitimate e-mails among the spam in their inboxes. Spam is a problem for all e-mail users but some companies are hit harder than others.

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Displaying Comments 1 through 12 of 12

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#1 By 2960 (68.101.39.180) at Friday, June 25, 2004 11:02:12 AM

The #1 reason for down-time I see these days is Spyware.

TL

#2 By 8556 (12.217.173.227) at Friday, June 25, 2004 11:35:17 AM

Apparently the British govenment wasn't aware that spammers don't obey laws. No one that sells \/1@Gr@ cares about spam laws. Also, how come the complainers don't use spam filters or simple message rules? There is no reason other than ignorance to receive 99% of e-mail in your in-box as spam.

#3 By 7711 (68.39.158.19) at Friday, June 25, 2004 12:29:48 PM

#4 and 5: The big problem is educating users NOT to download that spyware crap, and to set the permissions so they can't even if they want to. However, if the system is that locked down in terms of installs, can they install legitimate apps? We have that problem at the HS where I teach...lock them down so tight the kids can't install anything, and the teachers can't install legitimate stuff . Then the IT guys are running around installing stuff could easily be installed by the teachers.

User error...replace user and restart....

#4 By 19992 (164.214.4.61) at Friday, June 25, 2004 01:07:09 PM

#1 LiveUpdate will only pull definitions every Wednesday unless a massive virus outbreak comes along. If you want daily updates you'll have to download the Av defs from Symantecs website and install them yourself.

http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2002021908382713?OpenDocument&src=sec_web_nam

#5 By 19992 (164.214.4.61) at Friday, June 25, 2004 01:08:46 PM

#9 SAV spyware protection is fairly shoddy at best. Use Spybot and Adware for something that has a better chance of detecting and removing spyware

#6 By 6859 (206.156.242.39) at Friday, June 25, 2004 02:07:18 PM

Heck, your employees would be out more too if every time they blinked we tried to inject various crap into their veins. Damn malware...

#7 By 2960 (68.101.39.180) at Friday, June 25, 2004 04:59:47 PM

#5,

Simple to remove? You ARE kidding, right?

It takes me average of 1-3 hours to clean a users machine _properly_. You cannot just run SpyBot and say "I'm done".

Not with the exploits that are out there these days.

To properly clean a system so they don't re-exploit themselves in a matter of hours, you have to do the following:

Run CWShredder
Run SpyBot
Run Adaware
Run VX2Finder

After the automated tools are done, you get to go in and manually remove the unknown exploits using StartupCPL and HijackThis.

After all that, if you're lucky, you can stand up and proudly say "This house is clean".

This ain't no quickie 10 minute job to do RIGHT.

TL

#8 By 2960 (68.101.39.180) at Friday, June 25, 2004 05:00:55 PM

#6,

Bullship.

TL

#9 By 2960 (68.101.39.180) at Friday, June 25, 2004 05:03:09 PM

#8,

You are, of course, quite correct.

But if one has no control over those elements, all one can do is hit the trenches and fight the war :)

TL

#10 By 2960 (68.101.39.180) at Friday, June 25, 2004 05:04:31 PM

"Just install SAV 9.0. Its real-time virus protect will prevent spyware from being installed just as it prevents viruses"

Not part of the Image yet. Wish I could

TL

#11 By 2960 (68.101.39.180) at Friday, June 25, 2004 05:05:44 PM

"#1 LiveUpdate will only pull definitions every Wednesday unless a massive virus outbreak comes along. If you want daily updates you'll have to download the Av defs from Symantecs website and install them yourself."

Hmmm.... Not quite correct. At least for the corporate version.

My def's are updated daily at 8am. You have to modify the schedule for this to happen though.

TL

#12 By 19992 (69.170.13.208) at Friday, June 25, 2004 07:25:52 PM

#18 and the date on the defs changes? I've used NAV/SAV 7.0 through 8.5 (8.6?, been awhile) and never seen that happen. Running Liveupdate just doesn't pull down the newest defs on a daily basis for me. And according to Symantec it shouldn't pull down the new defs every day.

This post was edited by happyguy on Friday, June 25, 2004 at 21:05.

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