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  Microsoft to buy customer service software maker Parature
Time: 13:16 EST/18:16 GMT | News Source: eCompany Now | Posted By: Byron Hinson

Microsoft Corp said it would buy cloud-based software maker Parature Inc, which helps businesses manage help desks and provide other customer support services. Parature's software helps businesses provide automated customer service, manage online discussion boards and forums, and conduct online surveys.

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