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| no Audio Device |
| Forum: Windows XP |
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Read Only Forum Back to Windows XP All Forums |
Displaying Posts 1 through 22 of 22 |
This is an archived static copy of ActiveWin.com. |
| #1 By 71814 (137.132.3.7) at Thursday, January 04, 2007 05:28:06 AM |
| I have been trying to solve the sound problem of my comp(desktop) for quite a while. I have been looking through a lot of forums and tried whatever I could but still get back my sound. In sound and Audio device property, it writes "No Audio Device" in Volumn tab and I couldn't adjust the volumn because it's gray out. The "Sound playback" and "Voice playback" in the Audio and Voice tab respectively are gray out as well. I believe I have the sound card, and the sound drivers is installed and working properly. Under ctrl panel->System->Hardware->device management->sound, video and game controllers, there are: "Audio codecs Legacy Video Capture Devices Media Control Devices SoundMAX Integrated Digital Audio Video Codecs" and none of them have '!' or "?" beside them. And when I checked the property, all of them are working properly. And when starting up windows I could hear a "beep". I also check the ctrl panel -> Adminstrative Tools->Services->Windows Audio, It is started and the startup type is "Automatic". I have Runned the DXDIAG and found that when testing DirectSound, it has notes in the following: "DirectSound test results: Failure at step 3 (DirectSoundCreate): HRESULT = 0x80070057 (Invalid argument(s))" And when I tested the Music using the port "Microsoft Synthesizer", it will then have the notes in the following: "DirectMusic test results: Failure at step 6 (Activating the IDirectMusicPort): HRESULT = 0x80070057 (Invalid argument(s))" However, if I test the Music using the ports "SoundMAX Digital Audio", "Microsoft MIDI Mapper[Emulated]" and "Microsoft GS Wavetable SW Synth[Emulated]', I do hear the music playing. After trying all these, I really do not know what is the problem with my sound device. Could someone help me , please? millions of thanks! [emote|(&)] My comp is Dell Precision Workstation 370 Motherboard Model: Dell Inc.0M3849 Motherborard Chipset: Intel 925X(Alderwood) + ICH6R Sound Card: Intel 82801FB ICH6-AC'97 Audio Controller [B1] |
| #2 By 655 (165.125.144.17) at Thursday, January 04, 2007 07:37:09 AM |
| First, check Dell's website to see if there is an updated driver. If so, install that and see what happens. You may also want to contact Dell's tech support as that should be the first line of contact and @ssistance. Also, check to make sure that the speakers and connectec correctly. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, nVidia 5200; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D200 and D100 |
| #3 By 71814 (137.132.3.7) at Thursday, January 04, 2007 10:23:11 PM |
| [QUOTE]Originally Posted by Jedi Master: First, check Dell's website to see if there is an updated driver. If so, install that and see what happens. You may also want to contact Dell's tech support as that should be the first line of contact and @ssistance. Also, check to make sure that the speakers and connectec correctly. [/QUOTE] I have went to Dell's website and find the sound drivers for my Dell Precision 370, there were two drivers, one was newer than the one I've been using. So I installed that one, however the software cannot be installed, because it says"cannot detect the required component". Actually, everytime I reinstalled the sound driver, I check the Sound and Audio Device Properties, I saw that only the "Sound Recording", "MIDI Music Playback" under Audio tab and "Voice recording" under Voice tab change to normal color, the rest are still gray. |
| #4 By 72321 (84.31.28.121) at Monday, January 15, 2007 01:28:03 AM |
| [QUOTE]Originally Posted by *aileen*: [QUOTE]Originally Posted by Jedi Master: First, check Dell's website to see if there is an updated driver. If so, install that and see what happens. You may also want to contact Dell's tech support as that should be the first line of contact and @ssistance. Also, check to make sure that the speakers and connectec correctly. [/QUOTE] I have went to Dell's website and find the sound drivers for my Dell Precision 370, there were two drivers, one was newer than the one I've been using. So I installed that one, however the software cannot be installed, because it says"cannot detect the required component". Actually, everytime I reinstalled the sound driver, I check the Sound and Audio Device Properties, I saw that only the "Sound Recording", "MIDI Music Playback" under Audio tab and "Voice recording" under Voice tab change to normal color, the rest are still gray. [/QUOTE] This problem is all over the place, try google with "No Audio Device" (include the quotes). Many people have posted this question since 2003. I haven't found answers though I have been searching for four days now. AFAIK it is not brand related (not PC-brand nor audio-card-brand). It is a windows-XP bug or a bug in one of its components. It seams to have gotten worse after SP2 was introduced, not sure though. Rgrds, Theo |
| #5 By 655 (165.125.144.17) at Monday, January 15, 2007 08:29:58 AM |
| It's not a WinXP bug. The issue is related to onboard media controllers (i.e. sound card chips hardwired to the mobo) where drivers were not provided to MS when WinXP/XP2 were released. There are two ways to try to get the driver: 1. Check with either the computer mfgr or mobo mfgr website for the correct driver 2. Go under Control Panel/System/Device Manager and delete all Sound controllers and then reboot and let WinXP search for them (both via the internet and on the computer. I've had better than a 95% success rate at correcting this issue using this method. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, nVidia 5200; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D200 and D100 |
| #6 By 72321 (84.31.28.121) at Monday, January 15, 2007 07:25:51 PM |
| [QUOTE]Originally Posted by Jedi Master: It's not a WinXP bug. The issue is related to onboard media controllers (i.e. sound card chips hardwired to the mobo) where drivers were not provided to MS when WinXP/XP2 were released.[/QUOTE] OK, fair enough, but we seem to agree that it is not specific for a certain brand, do we? [QUOTE] There are two ways to try to get the driver: 1. Check with either the computer mfgr or mobo mfgr website for the correct driver 2. Go under Control Panel/System/Device Manager and delete all Sound controllers and then reboot and let WinXP search for them (both via the internet and on the computer. I've had better than a 95% success rate at correcting this issue using this method. [/QUOTE] Tried that (again). The result is still the same; the device manager reports everyting is OK but sound service reports "No Audio Device". Just to be clear, the on-board (ASUS) audio is disabled. BTW, I could not uninstall the codecs and some other stuff listed as a sound device in the device manager. Perhaps clearing all would help but how do I remove these system drivers such as: "Audio codecs" and "legacy audio drivers" and "Media control Devices" (2X) ? The right click menu has no uninstall option for these "drivers". |
| #7 By 655 (24.167.9.29) at Monday, January 15, 2007 09:02:01 PM |
| What [separate] soundcard is installed in your system? ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, nVidia 5200; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D200 and D100 |
| #8 By 72321 (84.31.28.121) at Tuesday, January 16, 2007 01:17:29 AM |
| [QUOTE]Originally Posted by Jedi Master: What [separate] soundcard is installed in your system? [/QUOTE] At first a Diamond??? card. I suspect it is some Taiwaneese clone card based on a Vortex AU8820C0 chip. And because I thought it was broken I bought a Sound Blaster Audigy SE card, which is currently in the system. I am now under the impression the old card wasn't broken at al, but suffered from similar software problems. Cheers, Theo |
| #9 By 655 (24.167.9.29) at Tuesday, January 16, 2007 04:59:34 AM |
| @ssuming the SB Audigy SE card is still in the system, have you downloaded/installed the drivers for it? And if so, does it work? ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 512mb RAM, nVidia 5200; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D200 and D100 |
| #10 By 72321 (84.31.28.121) at Tuesday, January 16, 2007 09:50:14 PM |
| [QUOTE]Originally Posted by ragulrocks_82: what u can also try doing which i think can help u is, restart the comp and go to the setup in the setup make sure that the audio is turned on if u do not know how to find it or where to find it reset defaults for the setup and than save changes and rstart the comp i am sure it will help u. [/QUOTE] @Jedi Master: Yes, SB Audigy is in at the moment. I downloaded the software package for the audigy SE card directy from Creative's web site. @Ragulrocks: What set-up are you reffering to? In the BIOS set-up I have disabled the on-board audio. I have tried several bios settings without ressult. I think Jedi has a good point. Perhaps the audio server somehow tries to connect to a legacy driver or whatever. But I am unable to disable the legacy stuff. At least not from within the device manager. But that is just a guess. I think the problem started after installing SP2. The problem is that my HD crashed and after I exchanged it I installed from another windows-CD that included SP2 out of the box. So at first I blamed faulty hardware. That is some 6 months ago (had to save some money for a new Audio card [emote|:(]. I have been without audio all that time. During that periods the old card was in the system. The old "Vortex" card was also in while I installed WinXP-SP2. Cheers, Theo |
| #11 By 655 (24.167.9.29) at Wednesday, January 17, 2007 05:18:33 AM |
| Again, it is NOT a SP2 issue. If I understand you correctly, there were 2 soundcards in your system? What Ragul is referring to is that if your motherboard includes onboard sound, you need to disable it in the BIOS. Usually by pressing F1 or F2 at startup, it'll take you to the BIOS. From there you can disable it. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 1800 - P4 1.8gz, 1gig RAM, nVidia 5200; SB Live Value; Windows XP Professional, Photoshop CS2, Nikon D200 and D100 |
| #12 By 72321 (84.31.28.121) at Wednesday, January 17, 2007 11:06:10 PM |
|
[QUOTE]Originally Posted by Jedi Master:
Again, it is NOT a SP2 issue. If I understand you correctly, there were 2 soundcards in your system?
What Ragul is referring to is that if your motherboard includes onboard sound, you need to disable it in the BIOS. Usually by pressing F1 or F2 at startup, it'll take you to the BIOS. From there you can disable it.
[/QUOTE]
OK, Yes the on-board sound is, and w@sswitched off in the bios set-up.
No, I never had two boards in the system at the same time. I replaced one with the other because I thought the problem was caused by faulty hardware. Because the problems continued after replacing the sound card, apparently the old sound card was not deffective after all. The fact that the two cards are from a different type and use different drivers may tell us someting.
What I am going to try next is:
1. Remove the SB card and start windows. (should remove all SB drivers).
2. Stop windows and put the old Diamond card in.
3. Start winddows (should install the diamond drivers).
4. See what happens and if no sound:
5. Remove Diamond, start windows, stop windows, put SB in, start windows, etc.
Cheers, Theo This post was last edited by Theo5011 on Wednesday, January 17, 2007 11:07:38 PM. |
| #13 By 72321 (84.31.28.121) at Tuesday, January 23, 2007 12:20:19 AM |
| I tried everything, nothing works. I give up. It will be a soundless system from now on. Thanks for trying guys! Theo |
| #14 By 73468 (81.79.235.154) at Thursday, February 08, 2007 04:34:07 PM |
| [QUOTE]Originally Posted by Theo5011: I tried everything, nothing works. I give up. It will be a soundless system from now on. Thanks for trying guys! Theo [/QUOTE] Try Control Panel, Administrative Tools,Component Services, Services and Check If Windows Audio is enabled, sometimes this stops Windows loading the Audio if it is disabled. |
| #15 By 74036 (72.66.46.125) at Saturday, February 17, 2007 08:16:27 PM |
|
After completing a Windows update, I am having the “No Audio Device” error (not able to have sound). I also got the following error at start up: The instruction at “0x745f2780” referenced memory at “0x00000000”. The memory could not be read.
The startup error was fixed by:
1. Boot into safe mode (hold F8 key when starting the computer)
2. Disable automatic updates in Windows
3. Reboot system into normal mode
4. Do a manual Windows update
5. Enable automatic updates in Windows
4. Reboot once again
However, I continue with the “No Audio Device” problem.
I got the following tip:
Go to "Start"-\"control Panel"-\"Administrative Tools"-\"Component Services". This will pull up a separate window, on the left click "services (local)" from the tree. Go down to the "windows audio" service. If the service is on "disabled" or "manual"; right click and select "properties" under "startup type" change to "automatic"- click apply. click "start". Reboot!
It did not work for me.
I notice on the Administrative Tool; Window Audio box the following:
Path to executable:
C\WINDOWS\System32\svchost.exe –k netsvcs
The svchost.exe does not seem right.
I still have not audio.
This post was last edited by wwwpaz on Saturday, February 17, 2007 8:17:05 PM. |
| #16 By 75070 (70.48.254.167) at Saturday, March 03, 2007 07:54:12 PM |
| [QUOTE]Originally Posted by *aileen*: I have been trying to solve the sound problem of my comp(desktop) for quite a while. I have been looking through a lot of forums and tried whatever I could but still get back my sound. In sound and Audio device property, it writes "No Audio Device" in Volumn tab and I couldn't adjust the volumn because it's gray out. The "Sound playback" and "Voice playback" in the Audio and Voice tab respectively are gray out as well. I believe I have the sound card, and the sound drivers is installed and working properly. Under ctrl panel->System->Hardware->device management->sound, video and game controllers, there are: "Audio codecs Legacy Video Capture Devices Media Control Devices SoundMAX Integrated Digital Audio Video Codecs" and none of them have '!' or "?" beside them. And when I checked the property, all of them are working properly. And when starting up windows I could hear a "beep". I also check the ctrl panel -> Adminstrative Tools->Services->Windows Audio, It is started and the startup type is "Automatic". I have Runned the DXDIAG and found that when testing DirectSound, it has notes in the following: "DirectSound test results: Failure at step 3 (DirectSoundCreate): HRESULT = 0x80070057 (Invalid argument(s))" And when I tested the Music using the port "Microsoft Synthesizer", it will then have the notes in the following: "DirectMusic test results: Failure at step 6 (Activating the IDirectMusicPort): HRESULT = 0x80070057 (Invalid argument(s))" However, if I test the Music using the ports "SoundMAX Digital Audio", "Microsoft MIDI Mapper[Emulated]" and "Microsoft GS Wavetable SW Synth[Emulated]', I do hear the music playing. After trying all these, I really do not know what is the problem with my sound device. Could someone help me , please? millions of thanks! [emote|[emote|(&)]] My comp is Dell Precision Workstation 370 Motherboard Model: Dell Inc.0M3849 Motherborard Chipset: Intel 925X(Alderwood) + ICH6R Sound Card: Intel 82801FB ICH6-AC'97 Audio Controller [B1] Hi Are you able to solve your sound problem. I have exactly same problem and looking for solution. I see the same thing like your when I go to the device manager. If you already solve the problem, please let me know, I will be glad to you.\ Thank you. upmbook@yahoo.com |
| #17 By 75106 (81.5.170.206) at Sunday, March 04, 2007 08:54:09 AM |
| [QUOTE]Originally Posted by s196675m: [QUOTE]Originally Posted by *aileen*: I have been trying to solve the sound problem of my comp(desktop) for quite a while. I have been looking through a lot of forums and tried whatever I could but still get back my sound. In sound and Audio device property, it writes "No Audio Device" in Volumn tab and I couldn't adjust the volumn because it's gray out. The "Sound playback" and "Voice playback" in the Audio and Voice tab respectively are gray out as well. Hi. I had this problem and have just solved in by a method based on advice I found somewhere else on the Web. On the desktop, right-click on "My Computer". Click on "Manage". Click on "Services & Applications". This brings up a list headed "Services". Scroll down to "Windows Audio". Double-click on it, then on "Recovery" tab. This brings up three windows for what Windows should do in the event of failure: on the first occasion, on the second occasion and on subsequent occasions. The options are "Take no action" and "Restart the service". I found them all set to "Take no action", and reset them all to "Restart the service". Windows then tried to restart the service, succeeded in doing so and I had my Audio Device back. Hope it works for you. |
| #18 By 76607 (80.43.141.197) at Friday, April 06, 2007 05:59:07 AM |
|
I want to say a HUGE thankyou to Dickie56, I had the same problem as Aileen, and have searched lots of different forums for a solution - but none of them were any use, until I came across your advice.
I followed your instructions, and I have audio back on my computer. Thank you so much, you've made my day!!!!!
[QUOTE]Originally Posted by Dickie56:
[QUOTE]Originally Posted by s196675m:
[QUOTE]Originally Posted by *aileen*:
I have been trying to solve the sound problem of my comp(desktop) for quite a while. I have been looking through a lot of forums and tried whatever I could but still get back my sound. In sound and Audio device property, it writes "No Audio Device" in Volumn tab and I couldn't adjust the volumn because it's gray out. The "Sound playback" and "Voice playback" in the Audio and Voice tab respectively are gray out as well.
Hi.
I had this problem and have just solved in by a method based on advice I found somewhere else on the Web.
On the desktop, right-click on "My Computer".
Click on "Manage".
Click on "Services & Applications".
This brings up a list headed "Services".
Scroll down to "Windows Audio".
Double-click on it, then on "Recovery" tab.
This brings up three windows for what Windows should do in the event of failure: on the first occasion, on the second occasion and on subsequent occasions.
The options are "Take no action" and "Restart the service".
I found them all set to "Take no action", and reset them all to "Restart the service".
Windows then tried to restart the service, succeeded in doing so and I had my Audio Device back.
Hope it works for you.
[/QUOTE] This post was last edited by Sbickers on Friday, April 06, 2007 5:59:30 AM. |
| #19 By 76980 (142.161.172.74) at Thursday, April 12, 2007 05:37:49 PM |
| [QUOTE]Originally Posted by Sbickers: I want to say a HUGE thankyou to Dickie56, I had the same problem as Aileen, and have searched lots of different forums for a solution - but none of them were any use, until I came across your advice. I followed your instructions, and I have audio back on my computer. Thank you so much, you've made my day!!!!! [QUOTE]Originally Posted by Dickie56: [QUOTE]Originally Posted by s196675m: [QUOTE]Originally Posted by *aileen*: I have been trying to solve the sound problem of my comp(desktop) for quite a while. I have been looking through a lot of forums and tried whatever I could but still get back my sound. In sound and Audio device property, it writes "No Audio Device" in Volumn tab and I couldn't adjust the volumn because it's gray out. The "Sound playback" and "Voice playback" in the Audio and Voice tab respectively are gray out as well. Hi. I had this problem and have just solved in by a method based on advice I found somewhere else on the Web. On the desktop, right-click on "My Computer". Click on "Manage". Click on "Services & Applications". This brings up a list headed "Services". Scroll down to "Windows Audio". Double-click on it, then on "Recovery" tab. This brings up three windows for what Windows should do in the event of failure: on the first occasion, on the second occasion and on subsequent occasions. The options are "Take no action" and "Restart the service". I found them all set to "Take no action", and reset them all to "Restart the service". Windows then tried to restart the service, succeeded in doing so and I had my Audio Device back. Hope it works for you. [/QUOTE] [/QUOTE] |
| #20 By 76980 (142.161.172.74) at Thursday, April 12, 2007 05:44:06 PM |
| [QUOTE]Originally Posted by comp john: I want to ask a question on this if Windows audio is missing from the list then how do i get sound back. this is weird stuff nothing changed to my system as i had audio last night but today nothing. What do you all recommend trying next? [QUOTE]Originally Posted by Sbickers: I want to say a HUGE thankyou to Dickie56, I had the same problem as Aileen, and have searched lots of different forums for a solution - but none of them were any use, until I came across your advice. I followed your instructions, and I have audio back on my computer. Thank you so much, you've made my day!!!!! [QUOTE]Originally Posted by Dickie56: [QUOTE]Originally Posted by s196675m: [QUOTE]Originally Posted by *aileen*: I have been trying to solve the sound problem of my comp(desktop) for quite a while. I have been looking through a lot of forums and tried whatever I could but still get back my sound. In sound and Audio device property, it writes "No Audio Device" in Volumn tab and I couldn't adjust the volumn because it's gray out. The "Sound playback" and "Voice playback" in the Audio and Voice tab respectively are gray out as well. Hi. I had this problem and have just solved in by a method based on advice I found somewhere else on the Web. On the desktop, right-click on "My Computer". Click on "Manage". Click on "Services & Applications". This brings up a list headed "Services". Scroll down to "Windows Audio". Double-click on it, then on "Recovery" tab. This brings up three windows for what Windows should do in the event of failure: on the first occasion, on the second occasion and on subsequent occasions. The options are "Take no action" and "Restart the service". I found them all set to "Take no action", and reset them all to "Restart the service". Windows then tried to restart the service, succeeded in doing so and I had my Audio Device back. Hope it works for you. [/QUOTE] [/QUOTE] [/QUOTE] |
| #21 By 105365 (74.67.101.187) at Tuesday, March 11, 2008 06:18:02 PM |
| hey all. I'm having trouble with this "no audio driver" thing too, however, I cant even see anything in my device manager to delete lol. If anyone know s why this may be, please let me know. and if any one has a solution please let me know. thank all[emote|:)] |
| #22 By 655 (206.83.48.4) at Wednesday, March 12, 2008 12:26:46 PM |
| A little more information is needed. First, when did the "no audio driver" issue start? After a reinstall of WinXP? Also, what are the specifics for your computer, hardware wise? i.e. is it a retail or Papa San "custom" build? Knowing more about your computer hardware will go a long way to providing a solution. Also, post the information on a NEW thread. ---------------------------------------------- Work is for people who don't know how to surf Gateway Performance 700C - P4 1.8gz, 1gig RAM, ATi Radeon 9550; SB Audigy SE; Windows Vista Business, Photoshop CS3, Nikon D200 |
