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#1 By
241465 (58.111.117.41)
at
Sunday, September 20, 2009 12:25:18 AM
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Hi guys,
I'm having some issues with my computer. For a start I can't open Internet Explorer or download new versions of IE. Also, I can't download ANYTHING. When I try to download an empty window box appears. At the moment the only browser I can use is MSN.
If anyone can help I'd be very grateful.
Thanks [emote|:)]
This post was last edited by Ben Jackson on Sunday, September 20, 2009 12:26:43 AM.
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#2 By
655 (70.140.148.224)
at
Sunday, September 20, 2009 07:59:15 AM
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Chances are you have either a virus or malware that's trashed your computer. What antivirus/security suite are you using?
----------------------------------------------
Work is for people who don't know how to surf
Gateway 15.4" Laptop, Windows Vista Ultimate/Server 2008, Photoshop CS3, Nikon D200
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#3 By
241465 (58.111.115.209)
at
Sunday, September 20, 2009 07:27:25 PM
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Optus Internet Security Suite 2009.
The virus/malware is also preventing me from opening Internet Options. Is there a way to get rid of these viruses or will I just have to buy a new anti-virus?
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#4 By
241465 (58.111.115.209)
at
Sunday, September 20, 2009 07:28:34 PM
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Optus Internet Security Suite 2009.
The virus/malware is also preventing me from opening Internet Options. I also can't right-click to copy and paste anything. Is there a way to get rid of these viruses or will I just have to buy a new anti-virus?
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#5 By
655 (70.140.148.224)
at
Monday, September 21, 2009 04:48:21 AM
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You may want to first try using something like Spybot to check for malware, and perhaps a trial download of Kaspersky first. FYI, I'd personally recommend switching to Kaspersky once you get this fixed.
My gut tells me that damage may have already been done to the OS where the best solution may be a clean install. i.e. back up all your data, delete the partition(s) and reinstall the OS. Without having more specifics, that may be your fastest course of action, vs. trying to figure out what all has been messed up.
----------------------------------------------
Work is for people who don't know how to surf
Gateway 15.4" Laptop, Windows Vista Ultimate/Server 2008, Photoshop CS3, Nikon D200
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#6 By
317645 (94.193.66.111)
at
Saturday, March 06, 2010 10:10:15 AM
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hi just new to this site but im having problems with my internet explorer, i cannot seem to download anything it just on adobe as i was able to download manually to flash player 10 so at least now i can watch movies again but anything i try to download from adobe i have problems it keeps on telling me i have a add on and a malfunction, i have tried getting rid of it and everyone says that they can only help if i pay to have it removed can anyone help me also having problems with something that always pops up when my computer is uploading a message about RUNDLL cannot find comes up im able to delete it but evertime i open my computer its always there i cannot seem to find it any idea where it may be hiding so i can delete it for good if anyone knows that would be great cheers joanne1012[emote|:)][emote|:)][emote|:(]
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joanne1012
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#7 By
317645 (94.193.66.111)
at
Saturday, March 06, 2010 10:14:21 AM
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[QUOTE]Originally Posted by Jedi Master:
You may want to first try using something like Spybot to check for malware, and perhaps a trial download of Kaspersky first. FYI, I'd personally recommend switching to Kaspersky once you get this fixed.
My gut tells me that damage may have already been done to the OS where the best solution may be a clean install. i.e. back up all your data, delete the partition(s) and reinstall the OS. Without having more specifics, that may be your fastest course of action, vs. trying to figure out what all has been messed up.
[/QUOTE]
----------------------------------------------
joanne1012
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