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Microsoft Personal Support Phone Numbers

Products Phone Number** Warranty Period***

Windows XP (Home and Professional Editions)

1 (800) 936-5700

2 no-charge incidents

Windows 2000

Phone Numbers

Per Incident Charge

Windows Me

1 (800) 936-5700

Per Incident Charge

Xbox / Xbox 360

1 (800)4my-Xbox

 

Windows 98

1 (800) 936-5700

2 no-charge incidents

Visual Studio

Phone Numbers

2 no-charge incidents

Hardware

1 (800) 936-5700

Free Through Warranty
Period

Internet Explorer

1 (800) 936-5700

Per Incident Charge

Office

1 (800) 936-5700

Per Incident Charge

Games and Multimedia, Win/Mac

1 (800) 537-8324

Personal unlimited

Windows Media Player

1 (800) 936-5700

Per Incident

Server Products

Phone Numbers

Per Incident

Home & Reference

1 (866) 834-8317

Personal unlimited

MSN

1 (800) 494-2962

Personal unlimited

Microsoft text telephone (TT/TDD) services for customers with hearing disabilities

1 (800) 892-5234

View the FULL Product Support Phone Number List


*Warranty No-Charge Phone Support: Available Monday through Friday 5am-9pm Pacific Standard Time & Saturdays 9am-3pm Pacific Standard Time, except holidays.

** Long Distance charges may apply.

For Expired Warranty Products Call (800) 936-5700. Personal Phone Support requests are $35 each. Hours of availability: 24 X 7 X 365


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