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Privacy Policy

Active Network, Inc.

This Privacy Policy explains what information is collected from visitors to the ActiveWin web site located at http://www.activewin.com, why the information is collected and how it is used. It also explains what options visitors may have to access and manage their information, our data security practices and other matters.

THE PRIVACYBOT TRUSTMARK
Our Site is registered with PrivacyBot.com, an independent privacy seal program. We display the PrivacyBot Trustmark to demonstrate our commitment to good privacy practices. Click the Trustmark to see our current standing with PrivacyBot.

SPECIAL NOTE ABOUT CHILDREN
This Site is not intended for children, particularly children under 13. Children may use this Site only with the direct supervision of their parent.

WHAT USER INFORMATION DO WE COLLECT? WHY?

Real World Contact Information. When you use our Site, we may request your street address, telephone number or other "real world" contact information. This information does not inherently reveal and will not be associated with your personal identity. You may choose not to provide this information or opt-out of certain uses at the point of collection (see specific collection screens for details or exceptions). We use this information to:

  • Complete and support the online activity for which you supplied the information.

Online Contact Information. In addition to "real world" contact information, we may also request your email address or other online contact information. Although you may choose an email address that identifies you, this information does not inherently reveal and will not be associated by us with your personal identity. You may choose not to provide this information or opt-out of certain uses at the point of collection (see specific collection screens for details or exceptions). We use this information to:

  • Complete and support the online activity for which you supplied the information.

  • Administer the technical and operational aspects of the Site.

  • Evaluate, improve and enhance the Site for the benefit of all users.

In addition to personal contact information, we may collect other kinds of information when you visit our Site. You may choose not to provide this information or opt-out of certain uses at the point of collection (see specific collection screens for details or exceptions):

Information About Your Computer. When you visit our Site, we may automatically collect information about your computer configuration, such as your browser type, operating system, IP address or ISP domain name. This information will not reveal or be associated with your personal identity. We use this information to:

  • Complete and support the online activity for which you supplied the information.

  • Administer the technical and operational aspects of the Site.

  • Evaluate, improve and enhance the Site for the benefit of all users.

Navigation and Clickstream Data. As you browse our Site, we may gather navigational and clickstream data that shows what pages are visited and how long various features are used. This information will not reveal or be associated with your personal identity. We use this information to:

  • Complete and support the online activity for which you supplied the information.

  • Administer the technical and operational aspects of the Site.

  • Evaluate, improve and enhance the Site for the benefit of all users.

Demographic Data. We may request information about your demographic or social characteristics, such as gender, age and income level. This information will not reveal or be associated with your personal identity. We use this information to:

  • Complete and support the online activity for which you supplied the information.

  • Administer the technical and operational aspects of the Site.

  • Evaluate, improve and enhance the Site for the benefit of all users.

Data About Personal Preferences. We may gather information concerning your personal likes and dislikes, such as your favorite color, taste in music, books or other Site content. This information will not reveal or be associated with your personal identity. We use this information to:

  • Complete and support the online activity for which you supplied the information.

  • Administer the technical and operational aspects of the Site.

  • Evaluate, improve and enhance the Site for the benefit of all users.

TO WHOM DO WE DISCLOSE USER INFORMATION?

  • Information that would allow you to be contacted in the real world, such as your telephone number or street address, may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.

  • Information that would allow you to be contacted online, such as your email address, may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.

  • Computer information, such as your browser type, operating system or IP address, may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.

  • Navigation and clickstream data, such as what pages are visited and how long they are visited, may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.

  • Demographic and social information, such as gender, age and income level, may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.

  • Information reflecting your likes, dislikes or personal preferences, such as your favorite color, taste in music, books or other things, may be aggregated with similar data in a manner that does not reveal your personal identity and may be disclosed only to our staff and to our immediate agents.

CERTAIN EXCEPTIONAL DISCLOSURES
We may disclose user information in exceptional situations. For example, disclosure may occur if we consider it necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process, such as a search warrant, subpoena or court order.

WHAT ARE COOKIES? WHY DO WE USE THEM?
Cookies are small data files stored by your browser in your computer when you visit our Site. We use cookies to make our Site easier to use and to improve Site performance. Cookies permit us to recognize users and avoid burdensome and repetitive requests for identical information. We mostly use "session cookies" that are automatically deleted after each visit. Cookies stored by our Site cannot be read by other sites. Most browsers automatically accept cookies. You can change your browser settings to refuse cookies, if you like.

HOW DO WE PROTECT USER INFORMATION?
We generally do not use secure pages to collect information and we generally do not store data in encrypted form. While we do implement other practices to help protect the confidentiality, security and integrity of information stored on our system, our Site is not completely secure. Please keep this in mind as you use our Site.

HOW LONG DO WE RETAIN USER DATA?
Generally, we retain user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to legal and business requirements. For example, we may shorten the retention period for certain data if needed to free up storage space. We may lengthen the retention period for other data if needed to comply with privacy standards or applicable law.

MANAGEMENT OF CONTACT-RELATED INFORMATION

  • Generally, you may choose not to provide personal contact-related information or opt-out of certain uses at the point of collection (see specific collection screens for details or exceptions).

  • Generally, our system does not allow you to access personal contact-related information about you stored at our Site.

  • Our system generally does not allow you to modify or update personal contact-related information about you stored at our Site.

  • Our system does not allow you to remove personal contact information about you from our Site.

MANAGEMENT OF NON-CONTACT INFORMATION

  • Generally, you may choose not to provide information requested by the Site or opt-out of certain uses at the point of collection (see specific collection screens for details or exceptions).

  • Our system generally does not allow you to access information collected from you that is stored at our Site.

  • Our system generally does not allow you to modify or update information collected from you that is stored at our Site.

  • Our system does not allow you to remove information collected from you from our Site.

Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.

YOUR CONSENT TO THIS POLICY
By using our Site, you agree to this Policy. This document supersedes any prior communication on this topic and reflects the entire and exclusive Privacy Policy for this Site. We may change our Policy by posting a new version of it on our Site at any time.

ADVERTISING

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use aggregated information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.

LEGAL STUFF
We are posting this Policy to be a good web citizen. This Site operates in good faith, but on an AS-IS, AS-AVAILABLE basis. ANY WARRANTIES OF ACCURACY, QUALITY, TITLE, FITNESS OR MERCHANTABILITY ARE DISCLAIMED. WE ARE NOT LIABLE FOR DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES. WE ARE NOT LIABLE FOR EVENTS BEYOND OUR DIRECT CONTROL.

This Policy is governed by Pennsylvania law, excluding conflicts of law principles. Any provision of this Policy that is illegal or unenforceable shall be deemed automatically conformed to the minimum requirements of law. Any legal actions against us must be commenced in Pennsylvania within one year after the claim arose, or be barred.

Please read our full Terms of Use at: http://www.activewin.com/terms/index.shtml

IF YOU HAVE A PRIVACY QUESTION

If you have a question about this Policy or about our privacy practices, please email: Robert Stein at bobstein@activewin.com.

 

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