Welcome to a relatively new feature here at ActiveWin. This lets you, the visitors submit questions about any problems/queries that you may have about Windows. Be it from a little icon that annoys you to hardware freezing your PC, we will try and help you out. You can submit your questions by e-mailing us at firstname.lastname@example.org.
Here are the questions posted on: 08-14-00
Follow-Up: Hi. I just recently contacted you about my problem and I've tried the solutions you gave me (listed below). Unfortunately, it didn't solve my problem. Anyways, here is a brief description of it. I am running Windows 98 and everytime I start/reboot my computer, a dialog called "Enter Windows Password" pops up. I entered my username and left the password field blank. The next time I booted up my computer, the dialogs still appears. Thanks very much. Simon
Solution 1: To stop your computer from asking you for a username/password every time you start it, right click the "Network Neighborhood" icon on your desktop and click on "Properties." Then, under Primary Network Logon, choose Windows Logon. It should do the trick. - Chris
Solution 2: The password has been entered once in the past I feel. First check in control panel if you have created multiple users. If not then follow the advise below. In windows explorer, move the pwl file thatcorresponds to your username to another directory. Reboot your computer. You will be asked for username and password. Enter username if reqd, keep password blank and click OK. - Mean
Solution 1: I use TweakUI to get around that nasty startup logon screen. Just download the lastest TweakUI from http://winmillennium.virtualave.net/files.htm and unzip it then right click on the .Inf file and choose install. Then go to your Control Panel and click on TweakUI. Choose the Top tab that reads "Logon" and check the box that reads "Automactically logon User" then click apply and reboot. Inside this utility you will find a host of mods you can make to your windows.Enjoy!. -Craig
Submitted By: Simon
Question: Hello, Ok usually I
should answer others' questions, but here is my turn to ask a good one:
you know guys that Windows Me introduces a new WIA architecture that
makes digital cameras recognized as if it was an HD to easily see all
the pics stored in it. Ok great. But the drivers support offered by
Microsoft is really few and I can't find any drivers to use my Minolta
Dimage EX1500 camera in Windows Me. So the question is/are:
Solution 1: Hi, I couldn't see anything about Windows ME on the Minolta website. I'd recommend a call to technical support to find out when they plan to release Windows ME drivers. -Adam Sowalsky
Submitted By: Julien JAY
Question: Doubling clicking a file in Windows explorer that does not already have an 'open with' association brings up the Open With box. At the bottom left corner of the box is the 'always use this program to open this type of file' box. Is there any way to reverse the selection once a program has been designated to 'always open with'? Where does the 'open with' box reside in explorer? I tried to use 'Find' to call it up and it isn't listed anywhere. Thank you
Solution 1: Go to the Control Panel and double click on "Folder Options." Then click on the "File Types" tab and you should be able to change it from there. -Chris
Solution 2: If you are looking specifically for that open with box, hold down control and right-click on any file in windows explorer. I believe this works for 95 and 98, maybe NT, and "open with" is an option that appears on the context menu upon right-click in explorer without holding down control in windows 2000. - Adam Sowalsky
Submitted By: Allan Down
Question: When I open Windows Explorer in
WIndows2000, I would like to have all my drives displayed under My
Computer. The default lists My Computer, My Network Places, Recycle Bin,
My Documents with My Pictures as a sub-folder. Is this display be set to
Submitted By: Chris Grady
Question: I am trying to set up a local Web Site on a Windows 2000 professional PC. I have installed IIS 5.0, but every time I try to access the default website using IE5, it tries to connect onto the internet via the modem. I have deleted the modem from the IE5 options but it still tries to get external data. This was not a problem with NT4.0, IIS4.0 and IE5. Can you help? Thanks,
Solution 1: Okay, first, what are you typing into your browser? A local website can have 2-3 addresses, depending on your configuration. http://127.0.0.1 is the first address, http://localhost is the second, and then, if you have a hostname that your system doesn't check against a DNS, then that is the third. If your system tries to connect on 127.0.0.1 or local host, then something is seriously wrong. What happens if you tell your computer to connect using the LAN (Control Panel|Internet options|Connection tab)? Hope this works. -Adam Sowalsky
Submitted By: Viv
Question: Hi there. Compliments on a great service!!! I have a problem - I just installed IE5.5: There is a 30-second delay for IE5.5 loading. In fact, when I open any internet file or E-Mail, it takes 30 seconds to be displayed. I never had this problem with IE5.01. My hard drive spins like crazy during this period. My friends have the same problem, and we seek your almighty solution to this headache of a problem. Thanks in advance for your reply. P.S. I have a PIII-600 w/ 256MB RAM. I just defragged and scan disked my Hard drive.
Solution 1: My only guess is that it could be scanning your cache and history. Try deleting them and trying again. It would be a shame if that is the answer, but if your browser does this, compounded with a virus shield scanning every file as it is accessed, that would account for 30 seconds of wait-time. Also, do you have a dial-up or direct connection? Either way, if your browser is set to look for a newer version of itself on browser load, that may also cause delays. -Adam Sowalsky
Solution 2: Hi Mehraj, What operating
system is running on your system?
Submitted By: Mehraj
did a clean install of Windows 98 yesterday. I do not have a floppy
drive, or any other type of removable disk drive, and the floppy is
disabled in the computer's bios setup. However when I open Windows
Explorer drive A: is still listed at the top. If I click on the machine
locks up. There is no mention of it in device manager, so how do I get
convince Windows that I don't have a floppy drive?
Solution 1: Does a floppy controller show up in the device manager? If so, try deleting it. Then reboot. If it doesn't appear as a plug-n-play (auto-installed on startup), try to add it using auto-detect. If it doesn't add itself, you are in the clear. If it does find a floppy controller, then double-check your bios. If that is also fine, then there might be a jumper on the motherboard you may have forgotten about. Good luck! -Adam Sowalsky
Solution 2: Hi, Every system requires a
floppy drive! It can saves you a lot of time. If the BIOS disabled the
floppy, windows should not list it in the device manager, (Floppy Disk
controller) and if Windows explorer still displays it, then It is the
nature of windows 2000 to have it always (by design).
Submitted By: Kevin Risner
Question: I have a Telepath 56K Winmodem
and Windows 2000, but I always connect at 33.6 bps! When I used Win 98 I
was able to connect at higher speeds! What's wrong? Please don't tell me
Win 2k doesn't support 56K modems!
Solution 1: It
could be one of two possibilities. First off, Windows 2000 DOES support
56K modems. However, you have a winmodem. Just for your
information, a winmodem is a software-based modem. Traditional
modems do all the modulation and demodulation at the hardware
level. Winmodems do it in the software; the thing you have plugged
into your computer only gets that data and sends or transmits it through
the phone jack.
Solution 2: Hi, Winmodem is a software based 56K modem, if you want to optimize the speed within Windows2000, download the correct drivers for your modem (Latest) then you should be able to use it up to 56K. -Bill
Submitted By: Bill N.
Question: Normally I use Netscape but with the advent of Office 2k Pro I want to go back and use IE . Problem: I can only download updates from Microsoft and nowhere else. My security setting are all set to medium... Would you point me in a direction to look for the problem?
Solution 1: I'm not sure I understand your problem. You want to use IE after using Netscape for a while. But you only download updates from Microsoft? Are you referring to the install program for IE? That can be downloaded using Netscape. Just head over to www.microsoft.com/windows/ie/ and download IE55. It is active setup, so you will not be downloading the browser, but rather an install file which will download the parts you need/want/request. I think this solves your problem. To change security settings, go to tools|internet options|security, and change the allowable settings so you can download from anywhere. was that the issue specifically? What "updates" are you referring to? -Adam Sowalsky
Solution 2: Hi Ron, To Download the latest IE5.5, browse for an older news in activewin, they have some alternate links for you to download. (Make sure you are downloading the correct files for each windows) if you have Windows2000 don't download any other version, cause you wont be able to install it. -Bill
Submitted By: Ron Van Iorns
Question: Hi ASK AW, I can not browse my IE cache offline. The Files are all there in the ---- Temporary Internet Files Folder IE 5.1 or IE 5.5 History says ---- The Page Can Not Be Displayed When I try to open a file in my Temp. Internet Folder I get the same message, The Page Can Not Be Displayed I have tried everything I can think of, the only thing I can do is re-install my Backup containing IE 5, I then have no problem browsing. I suspect one of Microsoft's Updates is causing my problem, I have not yet found which one, I wonder if you can help, Solution 1: You have a couple options. There are some programs (freeware/shareware) that let you browse your cache. These were around before MS built in this functionality, so they are more refined. But if you want to keep to Windows, you might have an issue with the desktop.ini file that resides in the root of your temporary internet files directory. If it is there, (back it up), delete it and try again. If it is not there, ask someone to send you theirs. Either way, that is likely the issue before you. -Adam Sowalsky
Solution 2: Roger,
Some websites are connected through an active server which requires some
info before it displays on your browser, some pages also connected
through some secure connection and/or coded to automatically refreshed
and thus cannot be displayed offline. To be able to view the pages
offline, try the "Make available offline" feature which can be
accessed from the add to favorites tools within IE5.x, or even saving
the website to your local hard drive. For me I found neither of the
solution is convenient enough for me, I use an alternate offline browser
(Offline explorer from www.metaproducts.com)
which allows you to save a website for offline viewing. It also
integrates well with IE5, you can browse the website freely offline
without limitation, except websites like hotmail or yahoo! Mail offourse.
Submitted By: Roger
Question: I've just built a system: PIII733, 128MB RAM , video card is Visiontek Geforce2 GTS using driver Detonator 2. When I run the WinBench99 1.1 Direct Draw tests it crashes with a error message on DDraw.dll file. The same thing when I test Direct Draw from the DirectX setup 7.0a. Also when I run Video clips , MPG format with windows media player 6.01, the program crashes with the same error. I tried using older video drivers but still happening. Do I have to update Direct Draw and from where? Or what could be the problem ? Thank you.
Solution 1: Do any other programs cause this direct draw error? If not, it might just be a bug in the benchmarking program. Benchmarking programs get down and dirty with your hardware, so if they are poorly-written, it can cause driver crashes. -Adam Sowalsky
Solution 2: First,
what OS is running on your new system? Win98 or Win2K? The error comes
from the Direct X installation file, (DirectDraw in your case), I would
recommend you to run the direct x diagnostic tools (do a search for
dxdiag.exe, and create a new shortcut for your startmenu for future
usage) run all test, and see if theres some errors detected.
Reinstall/install the latest DirectX (Where you can download from
www.microsoft.com/directx) and install the latest detonator for your
Question: I just installed Media Player version 7. When I play a CD, the graphic equalizer, balance control and bars and graphs do not work. The volume control, shuffle play, does work. I've tried deleting and reinstalling, no luck. I've looked through all of the options, settings, etc. Nothing I've tried works. CD's play beautifully on both my DVD and CD Rewriteable using this application, but balance, equalizer won't. Any ideas? Thanks
Solution 1: I would guess that the graphical aspect of the volume (e.g. volume graphs) are tied in directly with volume control. The problem appears to be that MP7 does not have control over the volume. If you have installed some other add-on mixer application, maybe from Creative or someone else, MP7 may not have the ability to override those settings. Seems weird, but it is the only plausible answer I could come up with. Try holding down shift when Windows starts so that none of the programs in the Startup group loads. Does the problem still occur? -Adam Sowalsky
Solution 2: Hi Jan, Before we proceed, what kind of soundcard do you have installed in your system?, if you are sure that it's a newer soundcard with stereo control capabilities, you should have no problem using the balance control and the equalizer. Also make sure that you have the correct settings for your multimedia devices, make sure you are using the latest drivers available by downloading it from your vendor's website. Refer to <http://search.support.microsoft.com/kb/c.asp?FR=0&SA=GN&LNG=ENG> , and see if you can find something closer to your problem. Good luck, -Bill
Submitted By: Jan Sershen
Question: Is it possible to change the initial splash-screen graphic for Windows 2000? I don't often start my machine from cold (got to love that hibernate feature), but when I do, I have a quick grumble about the terrible dithering on the logo and yearn for the ability to change it. Thanks if you can help, never mind if you can't. :)
Solution 1: Martin, the Logo is located in the file Logo.sys a hidden file. It can not be edited, but it can be disabled by editing the MsDos.sys file in the root directory unhide it, and uncheck the "read only' properties of the file and open it in notepad.. add the line Logo=0 to disable it click save and your in business...boot up will be a bit quicker too. Good Luck -Craig
Solution 2: I just realized the AskWindows web page had your answer...http://www.activewin.com/tips/startshut_3.shtml
Creating Custom Logos
Windows comes with 3 logos which is logo.sys in
your root directory and logow.sys and logos.sys in your Windows
directory. Although it is stamped as a system file, it is actually in a
graphic format. Open it with your image editing program. The size should
be 320x400. Scale it to 640x480. After editing, scale it back to
320x400. The files only support 256 colors so be more lenient on the
colors. If you really can't find the files, chances are Windows is
actually using the default one from Io.sys. Never mind that, you can
create them and with the same names.
Solution 3: Hi Martin, I'm searching for a way to do the same thing to my windows. If you are talking about a simple graphic replacement just like Windows9x, the answer is no, if you are talking about digging into dlls and exes in the system folder, the answer is yes, however it requires a program that can dig that deep and the capability to hack the splash for us, there is no single program that can do that today. -Bill
Submitted By: Martin
Question: Is there any way I can customize the icons on the explorer bar? I have version I.E..5.0 I am really tired of looking at the same old icons!
Solution 1: I do not think so. -Mean
Solution 2: Dear Patricia, I have used a program called E-Icons 98, back when it was Freeware, it can change the Icons of folders, Desktop etc. But I have not found a way to change the icons in Explorer or IE or Outlook express. E Icons 98 can be downloaded at their website... http://www.deepgls.com/eicons/ this version is shareware, an older version I have was freeware. Good Luck -Craig
Solution 3: Dear Patricia, There are some shareware tools that will customizes the folder looks in Windows, ome of the best that I knew was Icon Packager (www.stardock.com), if you prefer a free but less productivity options, you can try icon forge, where you can find here: http://www.softseek.com/Utilities/Taskbar_Start_Menu_and_Explorer_Enhancements/. A more advanced and expensive tools is Microangelo, the only tools I trust on folder and icon customization. (www.impactsoft.com) Good Luck. Bill
Submitted By: Patricia Ann
Question: HI, I am a basic user who just purchased a new system that came with Win 98 second edition. Since I have gotten it on many sites on the internet (including yours) I am continually harassed by a runtime error which asks me if I want to debug. I went to Microsoft web site and they said I needed to remove an apostrophe from the web page causing the problem. I have no idea what they are talking about. Is there any way I can get rid of this message? Thanks for any help.
Solution 1: In IE, Go to Tools/Internet Options/Advanced tab and in the browsing category, check the box for Disable script debugging. -Mean
Submitted By: Richard Spitz
Question: Hello, Perhaps you can help me. The Windows 98 OPEN and EXPLORE options are grayed out on a right click to the start button in Windows 98. It was working but suddenly about a month ago this option became unavailable. How do I fix this problem?
Solution 1: I'm completely stumped, but are you logged into Windows as a method of preserving your user preferences, or are you the default user. For instance, when Windows loads, are you prompted for a password? If not, maybe you should try enabling Dial-up networking, typing a password at login (creating an account for yourself) and seeing if that helps. If you are prompted, but hit cancel, try typing a password and seeing if that helps. If you are typing a password, try hitting cancel or creating a new account and see if the problem still persists. I'm not guaranteeing a solution, but the only thought that popped into my mind is that the user profiling system got messed up and this is a way to fix an issue with an existing account. -Adam Sowalsky
Solution 2:Hi Greg, If you have tweakui installed, check all drives in the "My Computer" Tab in tweakui, the greyed items should be enabled then. -Bill
Submitted By: Greg Bohemier
Question: Hi! I wonder why (after selecting Windows 2000 from the dual boot menu) Win 2000 hangs in the middle of the boot process, actually when the background appears (still with no icons), nothing further happens until I reset the machine. When machine is reset only, not started with the button (electricity), it boots normally. Also, Windows 98 boot normally if I select Win 98 from the boot menu. Selecting first Win 98 and then restarting machine into Win 2000 works fine. Could this be a hardware problem ? I have PIII 450 MHz, 256 RAM, QDI BrillanX-1S BX chipset motherboard;
Solution 1: Dusan, You didn't mention what soundcard you have installed. I had the same trouble with my Daulboot setup, but found that only after updating my drivers from the "default" to the "latest (at the time) Creative Labs SBlive Liveware that my system would hand on the startup .wav prior to playing it!. Might be worth checking into. After going back to the default "reference" drivers from the cd, this problem magically vanished! good luck -Craig
Submitted By: Dusan, Slovenia
Question: I have previously imported into Windows 2000 (from my old Win 98 installation) my address book (*.wab file). Afterwards I have lost my original one and the only one I have is the one in Windows 2000 Address Book folder. I have afterwards re-installed Windows 98 so now I can selectively dual boot, but my address book (now the one in Win2000) cannot be imported into Windows 98. Is there a way to get the data from my Windows 2000 Address Book back into Windows 98 Address Book ? Thank you.
Solution 1: In Windows 2000, the default .wab file location is C:\Document and Settings\User Name\Application Data\Microsoft\Address Book\***.Wab and in win98 it is C:\WINDOWS\Application Data\Microsoft\Address Book\AddrBook.wab....since you have current access to both do the following. Open the address book in win2000, under File on the Toolbar, Click export, the address book. From there, Name is "current.wab" or whatever and save it in My documents etc. Then back in Win98 address book its is the reverse... File/Import/Address book..look in C:/My documents and click on "current.wab" and it will "import" the data from it. Easy enough? Same process in Internet Explorer for Favorites(saved as Bookmark.html) and cookies(saved as cookies.txt) too! Good Luck -Craig
Submitted By: Dusan, Slovenia
Question: The Hardware Compatibility List on Microsoft's Web Site States that the HP Pavilion PC Model 6634 is compatible with Win2000. When I run the Hardware Test Program that Microsoft provides for download from their website, it says some programs aren't compatible. Does this mean there will be errors in Windows or just those programs when I upgrade to Windows 2000? My computer has Windows 98 SE, 15 GB Hard Drive, 4x4x32 CD-RW Drive, HP DeskJet 612C, 64 MB RAM. Thanks
Solution 1: Dear
Robert, I had installed Win2000
on my system back in March. By running the Upgrade Readiness Analyzer
prior to upgrading, you will generate in your root directory (c:/) a
text file called upgrade.txt. In this file you will get a readout of the
possible hardware incompatibilities and software that won't run under
win2000. There will also be a list of programs that May run poorly as
well. I found some that were said to not run properly did in fact run
just fine. First, prior to upgrading, I would download all the latest
drivers of your soundcard,Videocard,modem etc..save them in a default
folder you create for future convenience. I store all mine in
C:/Drivers. then Video,Sound,Netcard..etc Then as new drivers are
released you can always go back to a prior version driver If need be.
For example on my system, I found the "default" win2000
drivers for the Creative Labs Sblive Value card to be more stable then
the "latest" Liveware offered by their website. Since then
they have updated them so maybe they are "fixed".
Solution 2: HCL
is updated all the time, if the HCL has your peripherals on list, means
that the driver is available. Download all related drivers for your
system (Make sure everything is ready) and clean install windows2000 if
you are sure what you are doing, even if your system is win2k ready,
doesn't mean that the program does, check whether your programs has the
update/patch for win2k, and if everything is ready, you have the green
light to install win2k.
Submitted By: Robert
Question: Hello Activewin, I love your website. Here is my problem... I recently found out that I haven't had DMA turned on for my hard drive for the past two years (I'm new to computers). I checked my motherboard specs, and my hard drive specs, and I read that DMA is supported. I have a 433 celeron, 128 megs ram, AL440LX Intel board, and Quantum Bigfoot CY 6.4 gig hd. I turn on DMA, reboot, and everything seems good. I benchmarked my hd before and after turning on DMA, using HD Tach, and my performance was improved using DMA (6000kps read speed with DMA, 3900kps without, 6.0mbs hd bandwith with DMA, 4.7mbs without. But, to my dismay, I noticed that my computer keeps stalling with DMA on. Frequently, if I am using multiple programs, it will freeze up for like 5 seconds or more, and I cant do any actions, my cursor wont move. Another example is when I install a game, it'll pause like that every 15 seconds or so, and wont accept any input, cant even move my cursor. When I turn off DMA, my computer functions fine. At this point I am keep DMA off, because the pauses are way too frequent. Perhaps there is some setting that I am missing? Id love to get the most out of my hard drive, any advice that could help me remedy my situation would be greatly appreciated.
Solution 1: Make sure that all drives attached on the primary IDE slot of the motherboard supports the DMA mode: indeed if one doesn't support it may causes the problem you encounter. If your CD-Rom is attached to the primary IDE connector then unplug it and connect it to the secondary IDE connector. Also make sure your CD drive is UDMA compliant and check the appropriate checkbox if so in the device manager of Windows. -Julien
Solution 2: Try downloading the latest ATA Driver from Intel.com, or your hard drive vendor, and explore your motherboard/hard drive resource CD ROM. If you are sure that your HD support UDMA66, make sure that your Motherboard (Bios) Supports it. Early Inter 440BX has some known problems with UDMA for HD, go to your motherboard website or intel.com for more infos. -Bill
Submitted By: Jesse
can I turn off that annoying menu delay (right mouse click on document)
in IE 5.5 installed on Win2k. Changing HKEY_CURRENT_USER\Control
Panel\Desktop\MenyShowDelay in regedit doesn't effect IE.
Solution 1: I'd suggest you to download System Mechanic 3.5c from Iolo technologies (www.iolo.com) and try the Customize Windows settings applet. It works with Windows 2000. -Julien JAY
Solution 2: IE5
context menu is based on VBScript, to make it faster, you should remove
some unnecessary items. If you don’t have any additional addon
installed the delay should caused by your system settings, try removing
any unused application from the startup group or services, leaving more
memory to run your browser without swapping.
Submitted By: Marko Rosic
Question: Hello. I do not have the checkboxes for DMA for either my hard drive or my DVD. I could have sworn that they were there at one time. Plus, my DVD drive is the exact same model as the one shown in the example: There is just no DMA checkbox as the one above. My computer is fairly new so I'm pretty sure that my hard drive also supports DMA. Thank you.
Solution 1: Hello, Your issue seems to be a known behaviour. I haven't got enough details to be sure that it's true in your case but the unavailability of the DMA checkboxes in the device manager of Windows 9x is often due to the fact you (or your manufacturer) have installed the Intel DMA drivers set. Regards, -Julien JAY
Solution 2: You didn't mention if you had a SCSI device installed like a Promise 66 card etc, but assuming* that you do not... there is a great article here explaining the tweak to Mshdc.inf at.. http://www.windows-help.net/windows98/tune-35.shtml If you Do have a SCSI device, the DMA box will be shaded out.. - Craig Catapano
Solution 3: What OS are you running? Make sure you enable the DMA channel from the CMOS settings, read your DVD and motherboard manual for more info on this. In windows 2000 the check boxes in replaced with a drop down menu options, choose "DMA if available' to activate the DMA feature. If you cant see the check box under windows98's device manager, remove your existing device, and reinstall it again after restarting, if your dvd provides it's own driver, install it to replace the one that comes with windows, then, try to check the dma settings after everything is done, if there's still no checkbox yet, your dvd simply doesn't support DMA. -Bill
Submitted By: Allen Sy
Activewin experts: I have a problem downloading multi-files with my
browser. The site where I want to download from does not support
Getright or other resuming programs, so I have to open Internet Explore
and download directly; unfortunately, IE only allows to download max. 2
files at a time. Can you tell me how can I crack the registry and
download more files at a time?
Solution 1: Lawrence, The IE download limitations is due to the bandwidth of your current dialup connection. There's no way to crack the registry, etc. If IE doesn't want to download more than two files at the same time it else comes from the web server that doesn't support massive download or from your internet connection bandwidth. Regards, -Julien JAY
Solution 2: Dear
there is a "tweak" that breaks the HTTP specification but if
you like try this.. In Windows 2000:
In Windows 2000:
1. Open Regedit (Start-->Run--> and type 'regedit' [without quotes] )
2. Navigate to the following folder:
3. Find the keys that say:
4. Change the value of both keys to some higher number
In Windows 9.x
1. Open Regedit (Start-->Run--> and type 'regedit' [without quotes] )
2. Navigate to the following folder:
3. Create the following "DWORD" :
4. Set the value to any high number (the default is 2)
5. Creat the following "DWORD"
6.Set the value to any high number as well (the default is 4)
For More info....
Solution 3: Hi,
Lawrence,Try opening a new window to download from the links, if the
limits applies only to an active/opened windows, it should be no problem
to download from a new window. If there is a 2 file download limit, it
should be the website that is limiting not the browser.
Submitted By: Lawrence. L
NOTE: Please note that ActiveWin nor the AskAW staff can take any responsibility for anything that may/may not occur when taking our advice. If you do anything that is included in our advice, you are doing so at your own risk.
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