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  Microsoft customers balk at 'forklift upgrade'
Time: 11:50 EST/16:50 GMT | News Source: SearchWin2000.com | Posted By: Brian Kvalheim

Microsoft expects IT shops to upgrade their PCs so they are current with the latest release of Windows. When a new version of the operating system comes out, it encourages customers to do a "forklift upgrade" -- an upgrade that requires a massive technology investment. however, didn't share that sense of urgency when Windows XP was released, and the health care provider still had new Windows 2000 desktops.

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