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Frequently Asked Questions
Office System 2003 Family

Revision - 1.00

Office System 2003

Q. What is the Microsoft Office System?

A. Microsoft Office has evolved from a suite of personal productivity products to a more comprehensive and integrated system. Building on the familiar tools that many people already know, the Microsoft Office System includes programs, servers, services, and solutions designed to work together to help address a broad array of business problems.

At the core of the Microsoft Office System are the Microsoft Office 2003 Editions—such as Microsoft Office 2003 Professional Edition 2003—which deliver the core desktop productivity tools. New features in these programs enhance how employees can work with one another, partners, and customers, and how organizations capture and use information. In addition to the core desktop editions, the Microsoft Office System includes new programs, servers, and services that build on the productivity software skills your employees already possess. - MSFT

Q. What are the different editions of the Office System?
A. The Microsoft Office System includes:

• Microsoft Office Professional Enterprise Edition 2003
• Microsoft Office Professional Edition 2003
• Microsoft Office Standard Edition 2003
• Microsoft Office Small Business Edition 2003
• Microsoft Office Student and Teacher Edition 2003
• Microsoft Office Basic Edition 2003


Q. What products make up the Microsoft Office System?

A. The products include:

• Microsoft Office Access 2003
• Microsoft Office Excel 2003
• Microsoft Office FrontPage® 2003
• Microsoft Office InfoPath™ 2003
• Microsoft Office OneNote™ 2003
• Microsoft Office Outlook® 2003
• Microsoft Office Outlook 2003 with Business Contact Manager
• Microsoft Office PowerPoint® 2003
• Microsoft Office Project Standard 2003
• Microsoft Office Project Professional 2003
• Microsoft Office Publisher 2003
• Microsoft Office Visio® Standard 2003
• Microsoft Office Visio® Professional 2003
• Microsoft Office Word 2003
• Microsoft Office Live Communications Server 2003
• Microsoft Office Project Server 2003
• Microsoft Office SharePoint™ Portal Server 2003
• Microsoft Office Live Meeting
• Microsoft Enterprise Project Management (EPM) Solution
• Microsoft Office Solution Accelerators
• Microsoft Office System Solutions Directory
• Microsoft Windows® SharePoint™ Services
• Microsoft Windows Server™ 2003
• Microsoft Exchange Server 2003
 

Q. How much are the Microsoft Office System Product Evaluation Kits

A. The evaluation kits are available worldwide for the cost of shipping and handling, $7.95 US for the first kit and $4.95 for each additional kit. Express delivery will cost extra. You can order the kit from the following link:
http://www.microsoft.com/office/trial/default.mspx

Q. Which trials are available for Microsoft Office System?

• Microsoft Office Professional 2003 Evaluation Kit, which includes: • Access 2003
• Excel 2003
• Outlook 2003
• Outlook with Business Contact Manager
• PowerPoint 2003
• Publisher 2003
• Word 2003
• FrontPage 2003 Evaluation Kit
• InfoPath 2003 Evaluation Kit
• Live Communications Server 2003 Evaluation Kit
• OneNote 2003 Evaluation Kit – Also available for download
• Project Standard 2003 Evaluation Kit = Also available for download
• Publisher 2003 Evaluation Kit
• SharePoint Portal Server 2003 Evaluation Kit – Also available for download
• Visio Professional 2003 Evaluation Kit – Also available for download
 

Q. Are the Microsoft Office System Product Trials in different languages?
A. No


Q. How long does it take to receive my order for Microsoft Office System Trial?
A. Allow 3-5 weeks standard delivery, 3-7 days express delivery.
 

Q. What are the system requirements for Office System 2003 and its applications
A. System requirements vary with each kit. Find system requirements for the following products:

Computer and processor
Personal computer with an Intel Pentium 233-MHz or faster processor (Pentium III recommended); optional installation of Business Contact Manager for Outlook® 2003 requires a 450-MHz or faster processor (Pentium III recommended)

Memory
128 MB of RAM or greater; optional installation of Business Contact Manager for Outlook 2003 requires 256 MB of RAM

Hard disk
400 MB of available hard-disk space; optional installation files cache (recommended) requires an additional 200 MB of available hard-disk space; optional installation of Business Contact Manager for Outlook 2003 requires an additional 190 MB of available hard-disk space

Drive
CD-ROM or DVD drive

Display
Super VGA (800 × 600) or higher-resolution monitor

Operating system
Microsoft Windows® 2000 with Service Pack 3 (SP3), Windows XP, or later

Other
Microsoft Exchange Server is required for certain advanced functionality in Microsoft Office Outlook; Microsoft Windows Server™ 2003 running Microsoft Windows SharePoint™ Services is required for certain advanced collaboration functionality; certain inking features require running Microsoft Office on the Microsoft Windows XP Tablet PC Edition; speech recognition functionality requires a Pentium II 400-MHz or faster processor and a close-talk microphone and audio output device; Information Rights Management features require access to a Windows 2003 Server running Windows Rights Management Services; note: Business Contact Manager for Outlook 2003 will be disabled in the presence of a Microsoft Exchange-technologies-based e-mail system

Internet Connection
Internet functionality requires dial-up or broadband Internet access (provided separately); local or long-distance charges may apply

Q. Can I run Office System 2003 along with previous versions of Office?
A. Yes, with one exception. You can only run one version of Outlook on your system. During the installation, you will be prompted to keep or remove the previous Office versions.
 

Q. Is technical support available for the trial kit?
A. No, there is no technical support for the trial kits.
 

Q. Can files created in the Microsoft Office System 2003 be opened and modified in previous versions of the Office programs?
A. Yes. There will be some requirements to save files as legacy files (such as Publisher 2003 Save As Publisher 2000).
 

Q. How do I buy the Microsoft Office System products after I try the product evaluation kits?
A. The following link will take you to the “How to Buy page”:
http://www.microsoft.com/office/howtobuy/default.mspx
 

Q. Where do I find the Office 2003 Shortcut Bar?
A. The shortcut bar (last seen in Office XP) has been removed for Office 2003. Microsoft felt that the shortcut bar was wasting space on the cd-rom and an additional support issue. They felt that using the existing Quick Launch toolbar in Windows and break away toolbars for your desktop is the same feature. You can still add the Office Shortcut Bar by using your Office XP CD (or Office 2002 application). Choose a custom installation, and choose to install the Shortcut Toolbar only.

 

Q. What are the added and improved features of Office 2003 vs. Office XP?
A. Visit the following link for more information:
http://www.microsoft.com/office/editions/prodinfo/compare.mspx
 

Q. When was Office System 2003 released to the public?
A. October 21, 2003. The release party was in New York, and was presented by Bill Gates along with a group of Microsoft MVPs.
 

Q. Why is there no longer a Media CD for clipart?
A. Office System 2003 and it’s applications include minimal Clipart. If you are connected to the internet, a search for clipart will give you an additional 30,000 Office 2003 only clipart items in your search results. You must be connected however.
 

Q. Is internet connectivity required?
A. No. Activation of your Office System 2003 can be phoned in instead of over the internet. Additionally, you can turn off all online service features by going to your Tools > Options > General Tab > Service Options. Office will no longer look to the web for help features, templates or clipart.
 

Q. What operating system can you install the Office System 2003 applications on?
A. Windows 2000, Windows 2003 and Windows XP
 

Q. How many computers can I install Office System 2003 on?
A. You can install Office System 2003 on 1 desktop and one laptop so long as they are not in concurrent use. If you are using the Students and Teacher Edition, you can install Office on up to 3 systems.
 

Q. Do I need to activate my Office System 2003 and it’s applications?
A. Yes, Microsoft requires OWA, Office Wizard Activation
 

Q. How can I be sure that I have the latest updates and patches for my Office System 2003?
A. In any of your Office applications, go to Help > Check for Updates
 

Q. How to I replace a lost or damaged Office System 2003 CD?
A. To obtain a replacement CD-ROM or manual, contact Microsoft Supplemental and Replacement Parts at (800) 360-7561; Microsoft may ask you to fax a copy of the store receipt. If you are using an OEM version (came bundled with your computer), contact the manufacturer of your computer.
 

Q. How long does it take to receive my order for Microsoft Office System Trial?
A. Allow 3-5 weeks standard delivery, 3-7 days express delivery.

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