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Product: Exchange 2000 Server/Enterprise Server
Company: Microsoft
Estimated Street Price: Pricing Information
Review By: Stewart Saathoff

Service Pack 1

Table Of Contents
1: Introduction
2: Service Pack 1
3: System Requirements
4: Pricing
5: Installation Options
6: Upgrading
7: Migrating
8: Administrative Interface
9: Client Interface
10: Recovery Options
11: Conclusion

Microsoft Exchange Server/Enterprise Server Service Pack 1 includes a number of enhanced features, bug fixes, utility updates, and other previously released quick fix updates. Service Pack 1 was released on June 25, and it is recommended that this service pack is installed on all servers currently running Exchange 2000. "Exchange 2000 SP1 does not require an update to the Microsoft Active Directory schema, except for Lotus Notes and GroupWise calendar connectors, which are installed by means of a separate installation program."


The download is several hundred megabytes, and can be downloaded here:

You can also order a CD for a small fee here:

Download the Release Notes:

View the Service Pack 1 Webcast


New Features

Exchange Server 5.5 Migration Tool - The Exchange 5.5 Migration tool is a major new component included with Exchange 2000 SP1. It is integrated with the Mailbox Migration Wizard into Exchange 2000. The tool is designed for users who need to move mailboxes from a different Exchange 5.5 organization into an Exchange 2000 organization. The source server for migration must be running Exchange 5.5, and the destination server must be running Exchange 2000.

If co-existence between the two Exchange organizations is required before migration occurs, the Active Directory Connector can be configured with an Inter-Organization Connection Agreement. During migration, the tool is capable of either matching migrated mailboxes to existing Active Directory accounts, or creating brand new accounts.

Lotus Notes, GroupWise Free and Busy Calendar Connector - The Calendar Connector was first shipped with Exchange 5.5 Service Pack 3 (SP3), but not in the original version of Exchange 2000. The Calendar Connector is included in Exchange 2000 SP1.

This feature allows Exchange/Microsoft Outlook® users to view the free/busy information of users residing on Lotus Notes or Novell GroupWise. The Calendar Connector works bi-directionally, which allows Notes and GroupWise users to also access free/busy information for Exchange/Outlook clients.

The Calendar Connector has an admin interface based on the Microsoft Management Console (MMC). A separate SETUP program must be run to install the Calendar Connector in Exchange 2000. This also makes changes to the Active Directory schema.

Antivirus API Improvements - SP1 includes an updated Virus Scanning API. Virus Scanning API 2.0 provides improved support for scanning streaming content and reporting on the sender and receiver of the virus. However, to make use of the new Virus Scanning API 2.0 functionality, antivirus vendors have to update their code. The new API is backwardly compatible, so all existing antivirus products that use Virus Scanning API 1.0 continue to work after SP1 has been installed.

Microsoft Windows 2000 Datacenter Server Support - With Exchange 2000 SP1 installed, Microsoft Windows® 2000 Datacenter Server now fully supports Exchange 2000. Customers must obtain Windows 2000 Datacenter solutions directly from manufacturers. SP1 enhances clustering capabilities by introducing support for up to four-way clustering, in an Active/Active/Active/Passive configuration.

Outlook Web Access Improvements

SP1 also includes a number of feature enhancements to Outlook Web Access (OWA), some of which are listed here.

  • Week numbers supported. European customers rely on week numbers in their calendars, this was a feature in Exchange 5.5 OWA but not in Exchange 2000. SP1 adds this functionality through settings within the OWA client on the Options tab.
  • Deleted Item recovery. In Exchange 2000 you cannot access the Deleted Items recovery area in Outlook Web Access. SP1 adds a new view to the Deleted Items folder that makes this possible.
  • Additional languages supported. SP1 expands support to include Czech, Danish, Dutch, Finnish, Greek, Hungarian, Norwegian, Polish, Brazilian Portuguese, Portuguese, Russian, Swedish, and Turkish.
  • File upload to public folder. With SP1 installed, Outlook Web Access allows users to upload documents or other item types to any folder in Exchange 2000. From there, they can collaborate on the document by either modifying or discussing the document.
  • Improved support for Microsoft Internet Explorer on UNIX. In Exchange 2000, users of Internet Explorer 5.01 for UNIX on Solaris and HP-UX received the down level OWA client. With SP1, these users will receive the full Internet Explorer 5.X rich client.

Mailbox Manager - Mailbox Manager was shipped with Exchange 5.5 SP3, but not in the original version of Exchange 2000. We are reintroducing Mailbox Manager with Exchange 2000 SP1. This utility is used to enforce corporate e-mail retention policies by regularly deleting messages that match the rules you specify. Some of the features of the mailbox manager include: pre-scheduled automated operations, individual folders (Inbox, Contacts, and so on) with their own retention times, deletion by message size, and administrator reports at the end of each run. For example, customers can specify that Inbox messages should be automatically deleted (or moved to a deletion area) when they are more than xx days old and/or over xxxx kilobytes (KB) in size.

WSS Forms Support - WSS Forms allow developers to quickly and easily build collaborative applications on the Exchange store (Web Storage System). The WSS Form library includes easy form creation with databinding to data, file upload, and rich editing capabilities that you can add to your applications.

Microsoft FrontPage Add-on Tools - Microsoft FrontPage® users can now easily build and manage collaborative applications using the new add-on tools for FrontPage. These tools make adding Web Storage System functionality such as HTML forms, views, rich editing, and document uploading to your FrontPage Web applications.

Exchange 2000 Conferencing Server Improvements

Web Scheduler - SP1 introduces a new Web Scheduler that allows users not running Outlook 2000 to schedule public and private conferences with direct booking of conferencing resources. Web Scheduler also allows public conference scheduling by anonymous users.

Conference Management Service Auto Failover - SP1 introduces a new Conference Management Service auto failover that allows administrators to assign a backup Conference Management Service that will automatically take over the conferencing operations when the primary Conference Management Service is down.

T.120 Multipoint Control Unit Autofailover with Notification - SP1 features autofailover with user notification and an option for users to rejoin a conference if they were disconnected from it.

Site Restrictions on Resources - This enables administrators to restrict conference participation to specific sites, depending on the conferencing resource.


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